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Shipping Policy

Last Updated: July 2026

Thank you for shopping with Sellgrin.

At Sellgrin LLC, we are committed to providing a reliable and efficient shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase products from sellgrinco.com.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Orders are processed Monday through Friday, excluding weekends and U.S. federal holidays.

Orders placed after business hours may be processed on the next business day.

Please note that order processing times may be extended during peak shopping seasons, promotional events, or unforeseen circumstances.

2. Shipping Destinations

At this time, Sellgrin primarily ships to customers within the United States.

Availability of shipping to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations may vary depending on the product and shipping partner.

If shipping is unavailable to your location, you will be notified during checkout or shortly after placing your order.

3. Shipping Methods

We work with trusted shipping carriers to deliver your orders safely and efficiently.

Shipping methods may include standard, expedited, or other available services depending on the product, destination, and carrier availability.

The shipping method for your order will be selected during checkout when applicable.

4. Estimated Delivery Times

Estimated delivery times are as follows:

  • Order Processing: 1–3 Business Days
  • Standard Shipping: 3–7 Business Days
  • Expedited Shipping: Available on select products where applicable

Delivery estimates are provided for convenience only and are not guaranteed.

5. Shipping Costs

Shipping charges are calculated during checkout based on factors such as:

  • Shipping destination
  • Product size and weight
  • Shipping method selected
  • Promotional offers or free shipping eligibility

Any applicable shipping charges will be clearly displayed before you complete your purchase.

6. Free Shipping

From time to time, Sellgrin may offer free shipping promotions on eligible products or qualifying orders.

Any terms, minimum purchase requirements, or promotional conditions will be clearly indicated at the time of the offer.

7. Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing tracking information, when available.

Tracking updates are provided by the shipping carrier and may take up to 24 hours to become active.

8. Shipping Delays

Although we strive to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:

  • Severe weather
  • Carrier delays
  • High shipping volume
  • Supply chain disruptions
  • Customs or regulatory inspections (where applicable)
  • Natural disasters
  • Public holidays

Sellgrin LLC is not responsible for shipping delays caused by third-party carriers or events beyond our reasonable control.

9. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect or incomplete shipping address is provided, delivery may be delayed or unsuccessful.

Additional shipping charges may apply if an order must be re-shipped due to incorrect address information.

10. Lost, Damaged, or Missing Packages

If your package is lost, arrives damaged, or appears to be missing, please contact us as soon as possible.

We will work with the shipping carrier to investigate the issue and assist in finding an appropriate resolution.

Resolution options may include:

  • Carrier investigation
  • Replacement (where applicable)
  • Refund in accordance with our Refund Policy11. Partial Shipments

If your order contains multiple items, products may be shipped separately depending on inventory availability or fulfillment location.

You will not be charged additional shipping fees for authorized split shipments unless otherwise stated.

12. Delivery Confirmation

A shipment will generally be considered delivered once the carrier marks it as successfully delivered to the shipping address provided during checkout.

Customers are encouraged to monitor tracking information and ensure packages can be safely received.

13. Refused or Undeliverable Shipments

If a shipment is refused or returned as undeliverable due to customer-provided information or failure to accept delivery, additional shipping charges may apply.

Refunds for returned shipments will be processed in accordance with our Refund Policy and may exclude original shipping costs where permitted.

14. Product Availability

Occasionally, inventory availability may change after an order is placed.

If an item becomes unavailable before shipment, we will notify you promptly and provide appropriate options, which may include:

  • Waiting for restock
  • Product substitution (with your approval)
  • Partial shipment
  • Full or partial refund15. Changes to This Shipping Policy

Sellgrin LLC reserves the right to update or modify this Shipping Policy at any time.

Any changes become effective immediately upon publication on this page.

The “Last Updated” date at the top of this policy reflects the latest revision.

16. Contact Us

If you have any questions regarding shipping, please contact us.

Sellgrin LLC

Website: https://sellgrinco.com

Email: support@sellgrinco.com

Contact Page: https://sellgrinco.com/contact

Business Hours:

Monday – Friday

9:00 AM – 5:00 PM (U.S. Business Hours)