Policies

Privacy Policy

What we collect when you shop with us, why we need it, and how to get it removed.

Last updated July 29, 2026

This policy explains what Sellgrin LLC collects when you use https://shop.sellgrinco.com/, why we collect it, and what control you have over it.

Who we are

Sellgrin LLC is a limited liability company registered in Wyoming, United States, operating from 705 Inland Cir, Apt 201, Naperville, IL 60563. For any privacy question, email support@sellgrinco.com or call +1 (331) 701-8072.

What we collect

Information you give us. Your name, email address, delivery and billing address, and phone number when you place an order or contact us. If you create an account, we also store your order history.

Payment information. Card details are entered directly with our payment processor and are never stored on our servers. We receive only the confirmation that payment succeeded and the last four digits of the card.

Information collected automatically. Your IP address, browser type, device type, referring page and the pages you visit, gathered through cookies and similar technologies. See our Cookie Policy.

Why we use it

To process, pack, ship and track your order
To answer your messages and handle returns or warranty claims
To detect and prevent fraudulent transactions
To meet accounting, tax and consumer-protection obligations
To send order updates, and marketing email only if you have asked for it

Who we share it with

We share the minimum necessary with the parties who make the order happen: our payment processor, our shipping carriers, and our order-fulfilment partner. We also use hosting and analytics providers who process data on our behalf under contract. We do not sell your personal information, and we do not share it for other companies’ marketing.

We may disclose information where the law requires it, or to protect our rights, safety or property.

How long we keep it

Order and transaction records are kept for seven years to satisfy US tax and accounting rules. Account details are kept until you ask us to close the account. Contact-form messages are kept for two years.

Your choices

You can ask us to give you a copy of the personal information we hold about you, to correct anything wrong, or to delete it where we are not required to keep it. Email support@sellgrinco.com and we will respond within thirty days. You can unsubscribe from marketing email at any time using the link in the message.

California residents have additional rights under the CCPA, including the right to know what is collected and the right to opt out of any sale of personal information. We do not sell personal information.

Security

The site runs over HTTPS and access to customer records is limited to the people who need it. No system is perfectly secure, so we also keep the amount of data we hold to what we actually need.

Children

This site is not directed at children under thirteen and we do not knowingly collect their information. If you believe a child has given us data, contact us and we will delete it.

Changes

If this policy changes materially, we will update the date at the top and, where the change affects you directly, tell you by email.